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Google doesn't recognize my gmail account even when I gave…

Customer Question
Google doesn't recognize my...

Google doesn't recognize my gmail account even when I gave them my recovery email. I forgot my password.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No. I haven't used it in over a year.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't remember. I have no record. I set it up when I went to college June/2009-2010.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I know my google login -- I think! I tried to use that. I recall there were changes made to gmail awhile ago.

Submitted: 3 months ago.Category: Email
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Answered in 7 minutes by:
3/31/2018
Email technician: arsufi2002, Other replied 3 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,769
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Ask Your Own Email Question
Email technician: arsufi2002, Other replied 3 months ago

Can you give me your gmail address?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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