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I had a old gmail account an I’ve been trying to get in the…

Customer Question
I had a old...

I had a old gmail account an I’ve been trying to get in the account for the longest an I can’t!! It keeps showing some other recovery email account that isn’t mine. How do I resolve this

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I did but I believe my ex girlfriend changed it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just would like to get in the email account that’s all please

Submitted: 3 months ago.Category: Email
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Answered in 23 minutes by:
3/31/2018
Email technician: Pete, Computer Expert replied 3 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,388
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Email Question
Email technician: Pete, Computer Expert replied 3 months ago

Sorry to hear you are having difficulty recovering your gmail account.

If the recovery details have been changed then you will need to go to the recovery page at https://accounts.google.com/signin/recovery and answer the questions as best you can.

See these tips for best recovery: https://support.google.com/accounts/answer/7299973

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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