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I have a new email address and I am unable to remember my…

Customer Question
I have a new...

I have a new email address and I am unable to remember my password ***** you help me?

Technician's Assistant: Are you logged into your email account on any other devices?

I have just got a new email address and its the same for my computer as my mobile phone.Iwas told that I had to put in my password ***** the new Gmail account would work.I cant remember it. I think I need another new password.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

What do you mean security questions I have a mobile phone no.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/31/2018
Email technician: Sandy, Computer Specialist replied 4 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 4 months ago

Please try to reset your gmail account password ***** given under:

Click the link:

http://gmail.com

Enter your Email ID and click Next and then click More options.

Click "forgot your password"

Or you click the link given here: https://accounts.google.com/signin/recovery

Enter your email Address and click Next.

And follow on-screen instructions to create a new password.

It will either send a 6 digit code on the recovery mobile number or to a recovery email address.

Please enter that code and create a new password.

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
6,965 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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