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I have a new phone ZTE blade 5 my email is not working wants…

Customer Question
I have a new...

I have a new phone ZTE blade 5 my email is not working wants my password ***** don't know it

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Cricket

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Just attached email on screen

Technician's Assistant: What troubleshooting have you tried?

I have failed at everything I have tried I can't really tell you what I've tried I just can't remember my old password ***** phone quit and I got a new phone for some reason I have Gmail but I don't have my email and my friend send me messages on email and it doesn't show up on my Gmail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you sir

Submitted: 5 months ago.Category: Email
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Answered in 6 minutes by:
3/30/2018
Email technician: Pete, Computer Expert replied 5 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,831
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 5 months ago

To recover the gmail account, go to

https://accounts.google.com/signin/recovery

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Customer reply replied 5 months ago
I have fixed the problem on my own but I thank you so much Matthew Newton
Email technician: Pete, Computer Expert replied 5 months ago

Glad to hear you got it resolved!

Have a great weekend :)
Pete.

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