Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

A guy from att.net said some one is using my email to send…

Customer Question
A guy from att.net...

A guy from att.net said some one is using my email to send bad mail to people.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On the phone and tablet.

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
3/30/2018
Email technician: Cabletech, Computer Support Specialist replied 3 months ago
Cabletech
Cabletech, Computer Support Specialist
Category: Email
Satisfied Customers: 528
Experience: 12 years ISP Technical Support
Verified

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

Ask Your Own Email Question
Email technician: Cabletech, Computer Support Specialist replied 3 months ago

So, someone was using your email address to send message. Were they "spoofing" your email address meaning not actually logged into your ATT account, or did they get into your ATT account to send the messages? What did they tell you?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have a busines and the information is incorrect. Somehow
I have a busines and the information is incorrect. Somehow we can'taccess it to change it because they are sending a request to an email that we don't have. What do we do? … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
I cannot send mail but I can receive it. I have an iMac
I cannot send mail but I can receive it. I have an iMac desktop and sbcglobal.net email address … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
How do i change an incorrect sender's name on an email.
how do i change an incorrect sender's name on an email … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How can I pull up email from 2013. How can I pull up email
how can I pull up email from 2013 JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: how can I pull up email from 2012 JA: The Email Technician will be able to walk you through th… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Someone hack/hijacked my @att.net email account and sent out
someone hack/hijacked my @att.net email account and sent out a false money request using my @att.net name with all replies going to 2 different @Hotmail.com accounts … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
You contacted me about an e mail from India, wanted to join
You contacted me about an e mail from India, wanted to join me NO WAY … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
Why can't I send email to another country like China? Yahoo.
Why can't I send email to another country like China? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
Email is supposed to come in by way of att.net, but Yahoo is
email is supposed to come in by way of att.net, JA: Just to clarify, what email service provider are you using? Customer: but Yahoo is blocking JA: How do you access your email most often? On a phone … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I put in my payment card, after asking tech question about
I put in my payment card, after asking tech question about my sbcglobal.net email account, and Just Answer asked for my cell number, where it sent me this link:my.justanswer.com/s/l1Vw, and it says th… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't log in & when I update my username and password it
Can't log in & when I update my username and password ***** sends me to my ATT.net account, not Yahoo mail. When I request a new password, it goes to my email and I can't login there?? … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have a Macbook Air and use Yahoo with my @att.net e-mail
Hi. I have a Macbook Air and use Yahoo with my @att.net e-mail address. I'd like to keep my same***@******.*** address but begin to use g-mail as Yahoo is becoming more unreliable. Is this possible? M… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I had Oops! Sorry! I have an att.net email account thru
I have an att.net email account thru yahoo. However, that email has been deleted somehow & a new email was made that is a yahoo.com email address. I did not do these functions & I cannot get my old email address back & installed on my IPhone/IPad. Do you know how I can get my old email address back & reinstalled? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I keep getting this error "The RETR command did not succeed.
I keep getting this error "The RETR command did not succeed. Error retrieving a message. Mail server inbound.att.net responded: problem retrieving message." in tb getting messages. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
TO MERGE MY FACEBOOK ITEMS WITH MY YAHOO E-MAILS. JUST A FEW
I AM TRYING TO MERGE MY FACEBOOK ITEMS WITH MY YAHOO E-MAILS. … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
I need to retrieve an email from 2014 or 2015 from,
I need to retrieve an email from 2014 or 2015 from ***** ***** … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Please help me. My password XXXXXt work anymore. I cant get
Please help me. My password XXXXX work anymore. I can't get info, I keep being moved to At & T. I can't remember my security questions and they were sent to my yahoo account I can't access. This yahoo… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
uninstall yahoo email reinstall att.net Mail my password
uninstall yahoo email reinstall att.net Mail my password XXXXX att.net mail was pascola96......thanks......Creston… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have just purchased a new computer and have Microsoft 2003
I have just purchased a new computer and have Microsoft 2003 on my old one. I thought I had the installation disc - obviously I purchased the program or it wouldn't be on my computer - and am wonderin… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x