How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 21414
Experience:  CISCO certified computer and networking expert
30970729
Type Your Email Question Here...
Pete is online now
A new question is answered every 9 seconds

I am havnig problems sending emails to people with this host

Customer Question

Hi! I am havnig problems sending emails to people with this host number,
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I use Outlook. This is what I have been getting today from a lot of people who I email regularly: host 74.220.195.20 [74.220.195.20]
SMTP error from remote mail server after end of data:
552 5.2.0 Spam Message Rejected - ERR018
host 74.220.195.20 [74.220.195.20]
SMTP error from remote mail server after end of data:
552 5.2.0 Spam Message Rejected - ERR018
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No - are you a paid service?
Submitted: 7 months ago.
Category: Email
Customer: replied 7 months ago.
Are you still there?
Customer: replied 7 months ago.
Can I have the name of the technician who is assisting me?
Expert:  Pete replied 7 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 7 months ago.

It's likely to be the sending domain/addess or a hyperlink within the email body that's triggering the spam filter to reject it.

However it is difficult to be certain what's causing the rejection without seeing a copy of the original email.

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Customer: replied 7 months ago.
Is this what I'm expected to pay $37 for? No, this is not worth 5 stars from me. I would like my money back.