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It says no authurization or password error.i never installed…

Customer Question
It says no...

It says no authurization or password ***** never installed this program the thec did and i never recieved a password

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I have outlook but it won't open email either.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Probably but as you can see i'm computer illiterate

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Notreally

Submitted: 3 months ago.Category: Email
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Answered in 1 hour by:
3/30/2018
Email technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 3 months ago

May I know what is the exact issue you are facing?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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