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I need help accessing my gmail. I think I have goofed, have…

Customer Question
I need help accessing...

I need help accessing my gmail. I think I have goofed, have two passwords and now neither will work.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Don't think so. I has not been my primary email, as my husband and I share our outlook address. Then we needed to have a separate email so that's where we are.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Years ago I had a different address: [email protected] gmail; then for so reason I entered [email protected]

Submitted: 5 months ago.Category: Email
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Answered in 33 minutes by:
3/30/2018
Email technician: Ameen Khan, Computer Technician replied 5 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 904
Experience: IT Specialist
Verified

Hello, my name is ***** ***** I look forward to helping you today!

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Email technician: Ameen Khan, Computer Technician replied 5 months ago

To make sure I don't miss anything, please tell me more about your gmail account issue. Thanks

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Email technician: Ameen Khan, Computer Technician replied 5 months ago

Following up to see if you still need assistance.

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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