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My phone went belly up last week. i am not able to log into
My phone went belly up last week. i am not able to log into my google account which has my contacts etc. saved, because i forgot my password, but even with google verification code sent to my phone, y… read more
Hema Malini
Hema Malini
B Tech
287 satisfied customers
I cannot send/receive email, my password won't work, and I
I cannot send/receive email, my password *****'t work, and I suspect my SMTP might need to be configured. I called verizon, who said they were not my email provider. Are you, and can we chat this way … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I have a google account don't know why it will not help me
i have a google account don't know why it will not help me connect one of my phone that a kid factory reset. verizon , and samsung both said its google problem that my g-mail account isn't on this pho… read more
Richard
Richard
Email Systems Specialist
50,066 satisfied customers
My son lost his password for his new phone and now can't get
my son lost his password ***** his new phone and now can't get into his phone. he never up dated his new phone number. … read more
Justin Johnson
Justin Johnson
Owner
3,238 satisfied customers
When I originally bought my phone it was linked to a Gmail
When I originally bought my phone it was linked to a Gmail account. But my primary email source is with Yahoo through my att.net account. I need help with how to link it to this phone. … read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
My wife had a stroke and needs to use her Google password,
My wife had a stroke and needs to use her Google password, which she forgot, to get into her cell phone. We have been locked out for over two months and Verizon says we need to talk to Google to resol… read more
TechSupport
TechSupport
Bachelor's Degree
31 satisfied customers
I have a Gmail account synced to my phone and tablet. The
OK I have a Gmail account synced to my phone and tablet. The phone is locked down and keeps telling me my password ***** ***** however my tablet is still connected. I still get emails and notification… read more
David L
David L
Bachelor's Degree
5,398 satisfied customers
While setting up Google pay account on Samsung s8 phone
While setting up Google pay account on Samsung s8 phone became locked...and I do nont know password ***** code whichever it is...very frustrated … read more
Richard
Richard
Email Systems Specialist
50,066 satisfied customers
I went to a google tech support from google search and now I
I went to a google tech support from google search and now I canno … read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
CANNOT ETER MY TABLET AS IT IS REQUESTING APIN NO THAT I DO
CANNOT ETER MY TABLET AS IT IS REQUESTING APIN NO THAT I DO NOT HAVE … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
My verizon phone locked up. Samsung galaxy j3 eclipse. Dec
dec 15 ,i have les then a month and verizon cant help … read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
I need my Samsung s8 unlocked. That has been tried many
That has been tried many times since noon yesterday, I am still locked out. My phone will not work. I do have an alternative email address. It has been over 24 hours. I need access to my phone now. I have a son dying. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
About 10 weeks ago, I bought 2 Samsung S8+ on my business
Hello James. My name is***** 10 weeks ago, I bought 2 Samsung S8+ on my business account with T-Mobile. I gave one of the new phone to my girlfriend at the time. Unfortunately, we broke up and I had t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Its really not my email...i have a galaxy s8 phone...i
its really not my email...i have a galaxy s8 phone...i somehow did a factory reset and when signing into my google account, i forgot password ***** changed...now im completely locked out of my phone! … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,559 satisfied customers
I really need your help because my verizon 4g phone is
Hello my name is***** and I really need your help because my verizon 4g phone is locked after I installed a new sim card google said that they can not verify that any of the accounts or passwords are … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My account on my cell phone has been locked causing me to
My account on my cell phone has been locked causing me to purchase another phone. I's still trying to unlock this phone. What can I do to be able to get into it? … read more
Richard
Richard
Email Systems Specialist
50,066 satisfied customers
I have my outlook setup as an exchange account so i can sync
i have my outlook setup as an exchange account so i can sync outlook.com with outlook 2013 my emails calendar tasks and contacts this works well.i just got a samsung galaxy 8 plus i have outlook for a… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
My g mail account was hacked and now locked. How can I get
My g mail account was hacked and now locked. How can I get it unlocked. I have changed my password ***** can't get mail. Help… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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