Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My outlook express is asking for the pop server password but…

Customer Question
Hi Pearl. My outlook...

Hi Pearl. My outlook express is asking for the pop server password ***** I don't remember what it is. Can you help me please?

Technician's Assistant: Are you logged into your Outlook account on any other devices?

The same message is given to me on my laptop.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes I have security questions and a phone number on file.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No not that I can think of.

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/30/2018
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,326
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which email service outlook is connecting to?

Please let me know

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot remember my remember my outlook password., I cannot
Yes, I have both, but phone isn't working today. So send the questions.… read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
I have gotten several of these msgs the last few days--New
Hi Pearl, I have gotten several of these msgs the last few days--New sign-in on Apple iPhone, asking if it is safe or not, yes or no. Was I the one who tried to get on. It gives no other phone number … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My provider,, made some changes,which I did according to
My provider, Cox, made some changes,which I did according to their direction. This was a couple months ago. After making the changes, I have not been able to sign in to Outlook, Cox says the problem i… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Every time I open Outlook I receive a message asking me to
Every time I open Outlook I receive a message asking me to enter my user name and password. The correct username is ***** ***** and I presume the password ***** ***** too. It has the same number of le… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
When I try to open outlook, it gives me error message. I
When I try to open outlook, it gives me error message. I think its because the password ***** pops up when asked is outdated. i don't remember the current password. How do i reset it and gain access? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
This morning a notice box popped up on my Outlook Express,
This morning a notice box popped up on my Outlook Express, saying that there was some sort of trouble with the gmail account. I changed my password, got an all clear message from gmail but this imap f… read more
Richard
Richard
Email Systems Specialist
48,326 satisfied customers
I can't remember my Outlook password so I went through the
I can't remember my Outlook password ***** I went through the steps to reset it. I used to get a code on my phone to enter and proceed w the reset. I don't get that code any more no matter how many ti… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I tried to upgrade to 2-part authentication and don't think
Pearl - I tried to upgrade to 2-part authentication and don't think I did it correctly. Ever since I tried I now continuously receive the "Enter your user name and password ***** the following server.… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Hotmail's blocking my mail, asking me for my hotmail
Hi Pearl, hotmail's blocking my mail, asking me for my hotmail password. I don't remember it, it's been too long since I set it up. What can I do? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I just changed my google setting back to secure settings and
Hi Pearl, I just changed my google setting back to secure settings and now it my email wont send messages because it keeps coming up with having to sign into a SMPT account or something. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
Why do you not understand my email account number that I have
Why do you not understand my email account number that I have had for years? Why the problem now?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I keep getting this error on e-mail (outlook) The connection
I keep getting this error on e-mail (outlook) The connection to the server has failed. Account: '[email protected]', Server: 'pop.att.yahoo.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Erro… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have my gmail set up to come into Mail Washer, then Outlook
I have my gmail set up to come into Mail Washer, then Outlook Express. When a message comes in from gmail I get the following message: " Unable to logon to the server using Secure Password XXXXX Accou… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My outlook express cant receive or send messages and I get
My outlook express can't receive or send messages and I get this: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '[email protected]… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
I got the service last Wednesday. Cannot send e-mail but can
I got the service last Wednesday. Cannot send e-mail but can receive e-mail. Who do I contact to fix this?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
is there anyway to talk to a person? In trying to send mail using my s
is there anyway to talk to a person? In trying to send mail using my smartphone I now get an error message reading "The user name or password XXXXX [email protected]@smtp.live.com is incorrect. Anyth… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I cant remember my password XXXXX Yahoo mail, (smtp.maol.yahoo.com
I cant remember my password XXXXX Yahoo mail, (smtp.maol.yahoo.com can you help as i have not used it for 2yrs plus… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Im trying to use outlook express with my gmail account as
I'm trying to use outlook express with my gmail account as I like the format much better. I set the outgoing to Smtp.gmail.com, secure and 465. The incoming to pop.gmail.com and 995. I can receive mai… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x