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I cannot get Outlook to set up / connect. Internet

Customer Question
I cannot get Outlook...

I cannot get Outlook to set up / connect

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Internet connection is fine. I have just installed Windows 10 and MS Office 365. When I try to open MS Outlook from the task bar, a dialog box appears requesting details of to set up my account. I enter the server name, account name and password ***** the application appears to hang while setting up my 'profile'

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Possibly but need advice on what to do next

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No - what happens next?

Submitted: 3 months ago.Category: Email
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Answered in 6 minutes by:
3/30/2018
Email technician: Moses C,
 replied 3 months ago
Moses C
Category: Email
Satisfied Customers: 946
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What exactly are you having trouble with outlook any error while setting up?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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