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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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I changed my password and username and lost my accounts and

Customer Question

Second opinion] I changed my password ***** username and lost my accounts and saved mail
JA: Are you logged into your email account on any other devices?
Customer: yes
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: i did when i reset ,ie what was my first pets name
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no just want my in to be my email and want contacts back and saved mail
Submitted: 7 months ago.
Category: Email
Expert:  Ameen Khan replied 7 months ago.

Hello, I'm happy to help fix this. Would you like to do the remote service so i can see and fix this issue OR would you like to tell me more over chat and I can give you some options to try?

Expert:  Ameen Khan replied 7 months ago.

Following up to see if you still need assistance.