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I cannot access my gmail, because I have forgotton my

Customer Question
I cannot access my...

I cannot access my gmail, because I have forgotton my password ***** apparently my e-mail address. I'm having trouble with account recovery because the phone number for the account is dead, as I have changed cell phones and thus have a new number. Thus, when I am send a code at my number one file---719(###) ###-####-nothing happens. I'm blocked in and don't know where to go from here. Help.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I think I have some security questions.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My new cell phone number is(###) ###-#### I do not have a computer at home and use the library, where I am now.

Submitted: 3 months ago.Category: Email
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Answered in 1 hour by:
3/29/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,963
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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