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I am not receiving emails. I kewep getting a message that…

Customer Question
I am not receiving...

I am not receiving emails. I kewep getting a message that says: IMAP server wants to alert you, you may exceeded your Mail Quota.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

WE have internet service through Time Warner Cable and have not experienced any problems. WE get our emails through OUTLOOK.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I really do not know.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. That's it.

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/29/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the version of windows you are using?

Please let me know

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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