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My wife has just been discharged from hospital after a
My wife has just been discharged from hospital after a stroke and cannot remember her password. Further we tried to reset her password ***** she could not remember the password ***** another email acc… read more
Christopher Love
Christopher Love
96 satisfied customers
Alright i have email that my x wife was on her phone well as
alright i have email that my x wife was on her phone well as i do and we arwseparted and i went to two didnt sites just for laughs and fun email is ******** i changed it twice last night and what ever… read more
Hema Malini
Hema Malini
B Tech
209 satisfied customers
I just uploaded the new version of MS Office and I am having
I just uploaded the new version of MS Office and I am having the same problem I uploaded the last upgrade. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My wife committed suicide in June of 2017. I've been trying
My wife committed suicide in June of 2017. I've been trying to retrieve her e-mail account with no luck. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm trying to help an 80 year old friend who has not used
I'm trying to help an 80 year old friend who has not used her gmail account since 2014. So, the password ***** have been deactivated. We tried to have a verification code sent to my gmail***@******.**… read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
Received a spam bill that my wife made but, she passed away
Received a spam bill that my wife made but, she passed away over a year ago. I flagged it and now I have some kind of 'account error'. In searching the problem one of the pop-ups said that I needed to… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have been trying to purchase something online. Tried with
I have been trying to purchase something online. Tried with my credit card first and was then switched over to Paypal. Have forgotten user name and password. What should I Di? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
This is going to be very confusing.. 1. I am currently using
This is going to be very confusing.. 1. I am currently using (*****@******.***) for my email address. I was using (*****@******.***) I was told when I changed to Spectrum that I could continue to use … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It's years since I used paypal. In that time, I have lost my
Hi, It's years since I used paypal. In that time, I have lost my password ***** security questions. Could I please start again with a new password *****? When I purchase online I have to use my visa c… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
1,074 satisfied customers
After 25 years I got knocked out of my e-mail last Friday.
After 25 years I got knocked out of my e-mail last Friday. No help from AOL. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
It stopped working and after considerable work it can back
It stopped working and after considerable work it can back (a Gmail account) as a Google account, missing three critical files in "drafts". This is on my wife's computer. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
Ive tried to get my pass word from and it says its sent
Ive tried to get my pass word from***@******.*** and it says its sent security code to***@******.*** but i have not recieved that email … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Don't know what is going on,PayPal pays my PG&E. My monthly
don't know what is going on,PayPal pays my PG&E. My monthly payment is reduced by $6. for a while how can I change it Judith Grogan-Shorb … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
My husband recently passed away. I would like to keep s
My husband recently passed away. I would like to keep his account open, but need to discontinue his phone service. I don't have his correct AOL password. His aol email has all of our correspondences, … read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
Can I still get in my other accts. My wife use to do
can I still get in my other accts. My wife use to do everything on the computer and ihad a site with her and she had others , my wife passed away and I am going to need the old files and change my pay… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
My email account,[email protected], that Id had for at least
My email account,[email protected], that I'd had for at least 20 years, was recently closed by AOL for some reason unbeknownst to me and without warning. I now have a new account,[email protected], and want… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
I can no longer access my Hotmail account. I get a message
I can no longer access my Hotmail account. I get a message that says "It looks like someone else may be using your account". When asked how I want to receive my security code the system wants to use a… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My wife has a hotmail account. Just today, a number of people
My wife has a hotmail account. Just today, a number of people contacted her to say they had received an email from her titled "Amazing and Incredible" They were suspicious and did not open it. She did… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

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IT Miro

IT Miro

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686 satisfied customers

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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