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Help me to get into my old email to retrieve my mail.

Customer Question
Help me to get...

Help me to get into my old email to retrieve my mail.

Technician's Assistant: What state are you in? It matters because laws vary by location.

Alabama

Technician's Assistant: What steps have you taken so far?

I changed my email address last night, but now I cannot retrieve the mail that went to the old address.

Technician's Assistant: Anything else you want the lawyer to know before I connect you?

No, that's all.

Submitted: 5 months ago.Category: Email
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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
3/29/2018
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,325
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to access your email account?

Please let me know

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Customer reply replied 5 months ago
It goes to my new sccount, but doesn’t show what messages I had in the old account.
Email technician: Richard, Email Systems Specialist replied 5 months ago

Thanks

Can you tell me the part of your email address after the @ symbol please?

Thank you

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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