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I had a hotmail account a very time ago and when I was sent…

Customer Question
I had a hotmail...

I had a hotmail account a very long time ago and when I was sent a form to fill out it said that I did not have enough info in there. I need to access my account quickly. What can I do about this? Please help!

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

No, its been since college since I've accessed the account back in 2010, maybe 2011.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I believe I did have security questions and maybe an old phone number that I don't have anymore.

Submitted: 5 months ago.Category: Email
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Answered in 4 hours by:
3/29/2018
Email technician: Pete, Computer Expert replied 5 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,829
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Email Question
Email technician: Pete, Computer Expert replied 5 months ago

If the account has not been used for over 1 year then Microsoft may have deleted the account if it was inactive.

The only way to possibly recover it is by completing as much accurate information as possible at

https://account.live.com/ACSR

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Category: Email
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