Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am using nyob and im sending my invoices and my logo isnt…

Customer Question
I am using nyob...

I am using nyob and im sending my invoices and my logo isnt attached to the invoice. I have re placed the logo in my c drive and it still wont send, It wiull print on my end but not on my customers end. I have called myob and they say its an outlook error.

Technician's Assistant: When did you last update Outlook?

Niot long ago

Technician's Assistant: What have you tried so far with your Outlook?

I thought it was an error from myob so i havent done anything

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 3 months ago
I have myob invoices that would be sent to my customers with our attached logo since our microsoft updates my logo wont attach to our invoices
Customer reply replied 3 months ago
please send answers on email not my phone
Customer reply replied 3 months ago
sorry how long does it take for someone to answer
Answered in 12 hours by:
3/29/2018
Email technician: cvd4311, Computer Support Specialist replied 3 months ago
cvd4311
cvd4311, Computer Support Specialist
Category: Email
Satisfied Customers: 1,111
Experience: I have a BA in CIT and have been working in the computer field for over 14 years.
Verified

if the logo doesn’t appear on the Invoice (or other templates), it means QuickTime is missing on the PC. It is required with MYOB templates. It will be on the install disk, or get a FREE copy from here – http://support.apple.com/kb/DL837

Click Download, follow the prompts > Save – wait until complete > Run > Next > Yes > Typical > Tick off the 2 options for icon and auto updates > Install Allow Install > Finish > No Thanks to upgrade to Quick Time Pro.

To test it – Generate a form and email to yourself, see if the PDF has the logo now.

Ask Your Own Email Question
Email technician: cvd4311, Computer Support Specialist replied 3 months ago

Do you still need help on this question?

If not please RATE 4 stars or above and I will close the ticket.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask cvd4311 Your Own Question
cvd4311
cvd4311
cvd4311, Computer Support Specialist
Category: Email
Satisfied Customers: 1,111
1,111 Satisfied Customers
Experience: I have a BA in CIT and have been working in the computer field for over 14 years.

cvd4311 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It isnt really my device. i forgot the password to my apple
it isnt really my device. i forgot the password ***** my apple login and even tried to get it reset but they sent me an email two weeks ago saying that i would get a call or a text to update my apple … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
5 satisfied customers
I am 88 years old. Several weeks ago, I tried to send a
I am 88 years old. Several weeks ago, I tried to send a photograph attachment with an email on my gmail. I was unable to do so because the attachment was sent via OUTLOOK, my other email program. I tr… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
I would like to change my FY from July-June to a calendar
I would like to change my FY from July-June to a calendar year beginning January 1. I have backed up files, but find it difficult to proceed. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Outlook 2016 now supports SVG vector images, but I cannot
Hello, Outlook 2016 now supports SVG vector images, but I cannot figure out how to insert an SVG image of our company's logo into th eemail signature. I can upload an image of the screenshot too.… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cant acces my facebook account as my old hotmail.co.uk
i cant acces my facebook account as my old hotmail.co.uk email is obselete and the mobile number i used is also obselete. i need to reactivate my old hotmail.co.uk account. Many thanks. Paige … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
We had loaded Quick Books Enterprise yesterday. We also had
We had loaded Quick Books Enterprise yesterday. We also had to connect to Right Works.com. We can no longer send our invoices via our gmail account from Quick Books. Please help. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just change computer and I lost my email it wont let me
I just change computer and I lost my email it wont let me sign in either on my old my new computer or my cell phone. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Im [email protected] yrs old and I cant understand all the info giving me
Im [email protected] yrs old and I cant understand all the info giving me directions. My email wont open it says i have to go back to a safe place??????????????? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
705 satisfied customers
I can't log into my msn account. I get an error message. It
I can't log into my msn account. I get an error message. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Within the last two weeks, I have sent e-mails, and they are
Within the last two weeks, I have sent e-mails, and they are bouncing back saying non-deliverable due to possible spam. See message below: Error Icon Message not delivered There was a problem deliveri… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
Im from Australia apparently someone has tried to send
Hi im from Australia apparently someone has tried to send emails from my account so now its blocked. I have tried 3 times to recover it via their process but it sends emails to sying it cant be recove… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
When sending an email (as an attachment) of a spreadsheet
When sending an email (as an attachment) of a spreadsheet (an availability of produce items for sale by our farm) to multiple contacts, some as individual emails and some as group contacts (2 to ten c… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Just loaded Gmail on Thursday and havent received email
Just loaded Gmail on Thursday and havent received email since. Im ready for a professional… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Why wont my emails send from MYOB v19 through Windows Live
Why wont my emails send from MYOB v19 through Windows Live 2011 - errors says Unable to send or receive messages for the Outlook (mirrabooka) account. Subject 'From Mirrabooka Early Childhood Centre' … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Hi We are unable to send or receive email from outlook when
Hi We are unable to send or receive email from outlook when away from home. We run a business from home and when we are away we want to be able to send our invoices directly from MYOB like we normally… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Microsoft exchange says "disconnected" how can I log in as
microsoft exchange says "disconnected" how can I log in as admin to check it? since then I reset up local pop accounts with similar email addresses and Im having some issues eg. emails gettign stuck i… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
24 satisfied customers
I installed MS Office outlook 2010 on a new laptop yesterday,
I installed MS Office outlook 2010 on a new laptop yesterday, was working fine then wouldnt open all of a sudden, getting an error message saying cannot open your default email folders. The outlook fi… read more
prfpcdoctor
prfpcdoctor
Senior Network Infrastructure Engineer
291 satisfied customers
when i go to craiglist when i send a message to someone this
when i go to craiglist when i send a message to someone this id comes up needmore1234 that is not my hot mail email adress it [email protected] i can give u my id and password XXXXX craiglist.u can lo… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x