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My Outlook program wouldn't load unless it was in safe mode.

Customer Question
My Outlook program wouldn't...

My Outlook program wouldn't load unless it was in safe mode. What do I need to do. I already restarted and had same issue.

Technician's Assistant: When could you last open your Outlook?

Yesterday.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I have Norton and I also believe Windows updated last week sometime.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not now.

Submitted: 3 months ago.Category: Email
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Answered in 3 minutes by:
3/28/2018
Email technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Customer reply replied 3 months ago
OK Thanks. I could only open Outlook in Safe Mode, even after restarting my computer.
Customer reply replied 3 months ago
Oh dear. Let me talk to my Company support team before paying another $39. Thank you.
Email technician: Cody, Senior Systems Administrator replied 3 months ago

we can do it for less if you want

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