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Still waiting for an answer to my question as to why I can't make purchases. I keep getting error code: OR-IEH-01. I answer my emails on my phone and tablet. My phone is a Samsung SM-G935V.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone and tablet

Technician's Assistant: What troubleshooting have you tried?

Other than trying to make a purchase each day over past 5-5 weeks, nothing.

Submitted: 3 months ago.Category: Email
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Answered in 4 hours by:
3/28/2018
Email technician: Pete, Computer Expert replied 3 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,371
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 3 months ago

This error can occur if your Google payment account is not activated.

To activate it, go to https://support.google.com/payments/contact/account_verification

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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