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I am unable to access my yahoo account. Ihave been in

Customer Question
I am unable to...

I am unable to access my yahoo account. Ihave been in prision for the past year. I have forgot the password ***** my recovery email I no longer have access to and my phone # i have listed. I no longer have that phone. So have do I access my account now? I live in a different city now and have a new address and a new phone #. what do I need to do to get into my yahoo account. Larry J. P****

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No I cant access my iPad either, because of the same yahoo account is used to access my iPad .

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just told you that phone # I no longer have.

Submitted: 5 months ago.Category: Email
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Answered in 14 hours by:
3/28/2018
Email technician: Josh, Computer Enthusiast replied 5 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,659
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 5 months ago
I still need help.
Email technician: Josh, Computer Enthusiast replied 5 months ago

Unfortunately, there isn't a way around the recovery options. If you are unable to use those options, then you will need to open a new account.

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Customer reply replied 5 months ago
Wait, I've already paid $5 for yesterdays question
Email technician: Josh, Computer Enthusiast replied 5 months ago

Our services are not $5.

Call customer service at 1-***-***-****

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Customer reply replied 5 months ago
you can access my Yahoo account and ipad so I can get into my devices.
Email technician: Josh, Computer Enthusiast replied 5 months ago

Unfortunately, there isn't a way around the recovery options. If you are unable to use those options, then you will need to open a new account.

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Customer reply replied 5 months ago
Josh,
Decided to pay to allow you to assist in unlocking my yahoo.com account.
Email technician: Josh, Computer Enthusiast replied 5 months ago

Unfortunately, there isn't a way around the recovery options. If you are unable to use those options, then you will need to open a new account.

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Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,164
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

For the approach to recover the Yahoo account, I guess it is pretty much nothing you can do simply because the required info can't be given hence your ownership can't be verified.

Another approach is: to find out your old password ***** the devices you ever used years ago. Do you have any of them available for you?

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