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I want to permanently delete from Facebook. Tried 4 times or…

Customer Question
I want to permanently...

I want to permanently delete from Facebook. Tried 4 times or more online but cant get it to work. I am a grandmother and not at all interested in social media.

Technician's Assistant: When did you last update Facebook?

Today

Technician's Assistant: What have you tried so far with your Facebook?

Just going into Facebook to try and delete permanently. But im afraid it doesnt seem to work online. I feel it is deliberatly confusing for people like me.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No just that Im too old for social media and want to exit permanently

Submitted: 3 months ago.Category: Email
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Answered in 4 minutes by:
3/27/2018
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

When you choose to delete your profile it will stay active for YOU ONLY for 14 days in which time it will delete completely from existence.

Would you like me to remote into your computer and make sure that you are doing it correctly?

IF you clicked on deactivate account in the account management page you should have been successful though

I know what you mean about social media, I do not care for it either..... I do not blame you for wanting out.

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Customer reply replied 3 months ago
could you take me through the process
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago

Absolutely... Please can you confirm what device you are using so I can give your the right steps?

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Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago

Please let me know if you are using a computer or a phone so I can send you the steps

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Mike Taylor
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
2,629 Satisfied Customers
Experience: 16 years experience in troubleshooting email problems.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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