Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

A month ago I had lost my e-mail account on my computer. I…

Customer Question
A month ago I...

A month ago I had lost my e-mail account on my computer. I tried opening another e-mail account***@******.*** but in the mean time got my other account up and working at***@******.***. I keep getting notifications from Microsoft to verify***@******.***, but have since lost the key code

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Yes

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Outlook

Technician's Assistant: Have you tried the "Recover deleted items" option under the Deleted Items folder?

NO

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time.

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 8 hours by:
3/28/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,933
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Locked out of outlook e-mail account, no, phone no. was
keep getting the message on phone too reset my password ***** is a problem the 1582 no. is changed… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Someone with your company says someone else is using my
someone with your company says someone else is using my account so i was kicked out and cant get back in … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Rest windows 10 and lost my email password. answered the
Rest windows 10 and lost my email password. answered the questions on microsoft site to reset, was verified and then received the security code. Entered code on microsoft site and it asks same questio… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
G-mail is blocking all messages being sent to a group. Three
G-mail is blocking all messages being sent to a group. Three months ago I used this process and it worked fine. I send them in a group as blind cc: recipients so people can not see other members E-Mai… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a Verizon e-mail account ([email protected]) and
I have a Verizon e-mail account (*****@******.***) and was using Mozilla Thunderbird to d/l my e-mails. worked fine until i got an error message telling me that the authentication failed, without a hi… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
986 satisfied customers
I have an outlook account and I cant remember it. It need it
Hello I have an outlook account and I cant remember it. It need it to track my windows phone … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I lost all my e mails and they ask me to make a new outlook,
I lost all my e mails and they ask me to make a new outlook … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have Outlook 2007 on my laptop and a Windows phone. Until
I have Outlook 2007 on my laptop and a Windows phone. Until about a month ago, I was able to keep the calendars on the two sychronized going through a Microsoft account at Outlook.com. Now, although t… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
My wife's Laptop uses Outlook.com The Outlook active screen
my wife's Laptop uses Outlook.com The Outlook active screen has the title "Outlook Mail (Preview)" Does this mean it's some sort of crippled version, and if so, how do I graduate to a Full version. Al… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I can't get my Outlook e-mail to work and synch with gmail
I can't get my Outlook e-mail to work and synch with gmail and other applications. I keep getting 185833 (failure) errors and 0x800CCCOE errors. Also gsynch 404 errors. Can you help?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
How do I recover my code of 25 characters -step verification
How do I recover my code of 25 characters for two-step verification for my account on microsoft outlook email. I have tried everything and it seems to go around in circles to the same questions. It ne… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I've been locked out of my email account cause the app I'm
I've been locked out of my email account cause the app I'm using Microsoft outlook keeps kicking me out and asking for me to sing back in, I've tried to send a code via phone and text but never worked… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I changed my password ***** months ago and have not been
I changed my password ***** months ago and have not been able to get aol o my iPhone or iPad. I tried to tye in my new password ***** aol on my OLD computer and it does not recognize my new password. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
i have had hotmail for years..now they want me to have a security
i have had hotmail for years..now they want me to have a security code ...i can't get into my email to read such code...i must be able to read my email..what do i do?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Several months ago I started receiving mail from match.com.
Several months ago I started receiving mail from match.com. I had not registered or signed up with them. I unsubscribed from the website. I have since had trouble with someone trying to sign into my g… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I have a Comcast email address. Recently I tried to send
I have a Comcast email address. Recently I tried to send an email to a friend, and received a "delivery notification status" that said delivery was aborted after 0 seconds. Yet, if I check my "sent" f… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Hi,I have opened a new gmail account 2 days ago after having
Hi, I have opened a new gmail account 2 days ago after having my hotmail closed down ?why.My google account appeared to be fine but now all the emails i have recieved or sent have disappeared from all… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I have outlook 2010, that syncs with hotmail. when i try to
I have outlook 2010, that syncs with hotmail. when i try to forward to my hotmail account it does not go there but goes to an gmail account that i have closed. it shows in the failure notice under "to… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x