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Trying to access my old yahoo email account. Been trying for…

Customer Question
Trying to access my...

Trying to access my old yahoo email account

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Been trying for months

Technician's Assistant: Do you plan on doing the work yourself?

What work do you mean?

Technician's Assistant: Anything else we should know to help you best?

Email address is***@******.***

Submitted: 3 months ago.Category: Email
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Answered in 29 minutes by:
3/27/2018
Email technician: Aparna Indresh,
 replied 3 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 3 months ago

May I know since how long you haven't accessed your Yahoo account?

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Customer reply replied 3 months ago
For months. Since you went to AT&T
Customer reply replied 3 months ago
Just tell me how
Customer reply replied 3 months ago
Do not charge me for this lack of service.
Email technician: Aparna Indresh,
 replied 3 months ago

Sorry for the delayed response may I have your yahoo email address so that i can check it from my side?

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Email technician: Aparna Indresh,
 replied 3 months ago

Do you have access to this email?

j*******@******.***

We will send you an Account Key to verify you're the owner of this email to get you signed in.

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Customer reply replied 3 months ago
I can't access the account as I told you
Email technician: Aparna Indresh,
 replied 3 months ago

I understand your concern you have mentioned that you are not able to access your yahoo account i just want to know if you are bale to access this j*******@******.*** account so that we can send you the account key?

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Customer reply replied 3 months ago
I don't know how to access that
Email technician: Aparna Indresh,
 replied 3 months ago

I am sorry but if you don't have access to this recovery email account j*******@******.*** it is not possible to recover your yahoo account.

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Customer reply replied 3 months ago
Tks anyway
Email technician: Aparna Indresh,
 replied 3 months ago

Thank you for your time and patience i really appreciate it.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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