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I live off grid. Goggle sends me a verification code but by…

Customer Question
I live off grid...

I live off grid. Goggle sends me a verification code but by the time I get back from cell reception the code has expired.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Via thunderbird

Technician's Assistant: What troubleshooting have you tried?

I have followed instructions to verify my phone number in order to reset my password. I was travelling and my password ***** terminated

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
3/27/2018
Email technician: Jeevan DSouza,
 replied 3 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 156
Experience: Professor at DeVry University
Verified

Hello there! I amCustomerand I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.

You should reset your password ***** you have cell phone reception.

If this solves your problem, please give me a 5-star rating!

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Customer reply replied 3 months ago
I have no cell reception. I have no land line. I live far from cell reception. By the time I drive from cell reception the verification code has expired
Customer reply replied 3 months ago
I have satellite service and can text with only iphones
Customer reply replied 3 months ago
Why not just send me a verification number here?
Customer reply replied 3 months ago
I am trying to resolve this soon as I am expecting an important email
Email technician: Jeevan DSouza,
 replied 3 months ago

I cannot send you the verification code. For security reasons it should go straight from your email provider to your phone. Can you change the phone number associated with your account?

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Customer reply replied 3 months ago
No,, I have only the one phone.
Email technician: Jeevan DSouza,
 replied 3 months ago

Sorry - there is nothing much I can do in that case!

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Category: Email
Satisfied Customers: 156
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Experience: Professor at DeVry University

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