Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I bought a new smartphone and want to put my aol.com account…

I bought a new...

I bought a new smartphone and want to put my aol.com account on it. Can you give me the access code to my aol.com account so I can get everything straightened out? Thanks. ****************

Technician's Assistant: When were you last able to use your phone?

Yesterday

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

How do I reach the Smartphone Expert?

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

Not that I can think of right now. Thanks

Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/27/2018
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Are you looking for your AOL email account password?

Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 3 months ago
I have Windows 7. I know my AOL password. Is there any other number or word I need to know? I want to be able to get e-mails on my desk computer as well as my iPhone.

Since you know your AOL email account password, then are you currently able to access your AOL email account password ***** your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 3 months ago
I am currently able to access my AOL email account password ***** my desk computer. Will that suffice to get aol.com on my smartphone? I have Windows 7. I know my AOL password. Is there any other number or word I need to know? I want to be able to get e-mails on my desk computer as well as my iPhone.

Yes, you can use the same AOL email password ***** your iPhone, and you will be able to get emails on both your computer and your phone.

Please let me know. Thank you.

Ask Your Own Email Question

Can you please open the Settings app icon on your iPhone, then tap on option Accounts & Passwords, then tap on option Add Account, then tap on option AOL, then sign in your aol email address and email password, and continue. Then open the Mail app icon, then see if your aol email works on your iPhone.

- Does that work?

Please reply at the box below to continue. Thank you.

Ask Your Own Email Question

Please stay with me on this page.

Ask Your Own Email Question

On your computer, please click on the website below in order to connect with me remotely, then I can fix your AOL email issue directly on your iPhone through your computer for you:

https://tinyurl.com/yad3shfy
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Email Question

1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:

https://tinyurl.com/yad3shfy
, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 3 months ago
Viet, it has apparently transferred successfully to my iPhone. Thanks.

You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified
Viet - Email Tech and 87 other Email Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,845
40,845 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

Viet - Email Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't get into my email [email protected] I can;t
I can;t remember them but I opened up a new email but need all the information on the old one … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
76 satisfied customers
I had too many and synced one. I recovered on my laptop but
I had too many and synced one. I recovered on my laptop but on my android smartphone I can't get a google account. Sees impossible everyday. Help! … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
I have put the wrong cell number on this account I just set
I have put the wrong cell number on this account I just set up, The number I used was 1-***-***-**** it is wrong, How can I cancel out that number to put in the right number? The account is under Will… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I want to delete Facebook. Can you help? New account as of
I want to delete Facebook. Can you help? JA: When did you last update Facebook? Customer: new account as of yesterday JA: Anything else you want the Software Expert to know before I connect you? Custo… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Forgot pass word for gmail and all other google accounts.
forgot pass word for gmail and all other google accounts. new phone seems to have trouble sending vitrifaction code. I think im answering security question right. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Purchased a different phone last week. was trying to set it
purchased a different phone last week. was trying to set it up and ended locking myself out of the phone. went back and the store reset it. had to start new. im not sure if i sinked my g mail account … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
In a bind. Add for book worldwide runs end of next week.
In a bind. Add for book worldwide runs end of next week. Talked on phone with one of your reps two days ago and some answers conflict with what I now read on your website. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I can't sign in to my google account. Someone unknown has
I can't sign in to my google account. Someone unknown has been accessing it, I believe. I got looped in so many recovery requests for information and I just seem to be looped back. It appears that the… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am in another language and can't get back to English.
I am in another language and can't get back to English … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
How do I get Gmail to Stope blocking My Emails on My Gmail
How do I get Gmail to Stope blocking My Emails on My Gmail account here at Work. They Changed Internet provider's I put in an code,they still would not let me have access to it. I even tried opening a… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I am a Verizon customer who has my email forwarded to
I am a Verizon customer who has my email forwarded to aol.com. I forgot my user name or password. I got a number to get into my account, reset my password ***** still can't get in. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have gmail on my smartphone with no need for password. How
I have gmail on my smartphone with no need for password. How do I transfer or copy info from smart phone to my HP laptop so g-mail appears there too? … read more
Mr.Med
Mr.Med
1,192 satisfied customers
I cannot access my hotmail account and it is frustrating. I
I cannot access my hotmail account and it is frustrating. I tried to reset password, but no code was ever sent to my alternate email account. Tried several times to no avail. Help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
All my gmail accounts are saying i have the wrong password.
all my gmail accounts are saying i have the wrong password. i cannot get a verification code for any of them because i cannot get into any of the accounts to retrieve the code! i think someone has hac… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I can't get into my acct, Don't have working number to call,
I'm trying to do what it tells me but everything doesn't even show on the page where I can see it to do it… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My email account is temporarily suspended. I have reset my
My email account is temporarily suspended. I have reset my password ***** a code sent to me at my unh.edu account, but it still doesn't work. I asked you before but didn't know I had to pay a fee. Now… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a new notebook with windows 10. I have been getting
I have a new notebook with windows 10. I have been getting familiar with it and trying to add programs. Today I decided to add Cortina and while doing this my screen suddenly changed and I now have an… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
Can't get one of two Aol email from either the Apple mail or
Can't get one of two Aol email from either the Apple mail or the their servers. Both of those e-mails were sold by verizon clients to AOL, used the same email addresses - (i.e.***@******.***) and pass… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x