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Can not receive emails and no longer have cell phone and no…

Customer Question
Can not receive emails...

Can not receive emails and no longer have cell phone and no longer use

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

No email comes in use Spectrum as wifi provider

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

This is a new laptop other one still being use

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Have a home phone with Spectrum. had trouble before I turn off cell

Submitted: 3 months ago.Category: Email
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Answered in 3 hours by:
3/27/2018
Email technician: syseng, Information Systems Professional replied 3 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

What is the name of your email service provider?

Also, what program do you use to access your email (such as a web browser like Internet Explorer, Safari or Chrome, or an email program such as Thunderbird)?

Ask Your Own Email Question
Email technician: syseng, Information Systems Professional replied 3 months ago

Hello,

Do you still need assistance?

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