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I can not get on Yahoo. I get a message that it is not

Customer Question
I can not get...

I can not get on Yahoo. I get a message that it is not responding. I have tried all day.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No, just my desktop

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, my phone # is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I really don't know.

Submitted: 3 months ago.Category: Email
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Answered in 1 hour by:
3/26/2018
Email technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Email
Satisfied Customers: 1,183
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Email technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago

What kind of computer are you using?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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