Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I don't remember password, and would like you to reset it. I…

Customer Question
I don't remember password...

I don't remember password, and would like you to reset it. I tried forgot and it's being held hostage now.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I am not sure, they didn't come up.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I would like you to give me a password ***** i can reset it.

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
3/26/2018
Email technician: Aparna Indresh,
 replied 5 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 5 months ago

May I know for which account or device you want to reset the password?

Ask Your Own Email Question
Customer reply replied 5 months ago
Thank you I just want my gmail email account reset. password
Customer reply replied 5 months ago
no i don't want to pay extra.
it you can't help for 5.00 then never mind
Customer reply replied 5 months ago
please do not charge my account for more than 5.00
Customer reply replied 5 months ago
are you able to help or not
Email technician: Aparna Indresh,
 replied 5 months ago

Okay, may I have your gmail address so that i can check for the password ***** options from my side?

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 5 months ago

May I know the last password ***** remember using with this Google Account?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot connect to my email, yahoo, desktop, ATT x 2,
got locked out last night, don't know what I did wrong. when I try to sign in now, I'm told incorrect password… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I reset my password and my google account still says my
I reset my password ***** my google account still says my password ***** ***** … read more
John Castle
John Castle
BSC in Computing Network Management and Design
262 satisfied customers
This afternoon I tried to log on and open my Google account.
This afternoon I tried to log on and open my Google account. Used several old passwords and now I'm locked out. My old email address that I originally started with I can't always access so I gave up w… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I forgot password for [email protected] .com I bought thi
I forgot password ***** [email protected] .com I bought thi notebook at FredMyers sept2016 why for 1 year an a half I cannot prove this is my Gmail address.… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I lost all my passwords and so I tried to set up a new email
I lost all my passwords and so I tried to set up a new email and now I lost all my old emails. I am trying to recover my email***@******.*** … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I forgot my gmail password. How do I create a new one?
I forgot my gmail password. How do I create a new one? … read more
Cabletech
Cabletech
Computer Networking
145 satisfied customers
I bought a new phone and cannot remember my yahoo password.
I bought a new phone and cannot remember my yahoo password. I would like to have you re-set my password. I have tried about three times online with yahoo but none of them worked. Can you please help m… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I can't get into hotmail. I don't think so. My iPad just
I don't think so. My iPad just asked mr for my Hotmail id. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I forgot my yahoo password and the phone numbers won't text.
I forgot my yahoo password ***** the phone numbers won't text. how can I retrieve my password ***** sign in? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Forgot my password for my yahoo email account. No I don't
there is an old account but I don't remember the pass word for it either … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Password problem, forgot and it says it will send me a code
Password ***** forgot and it says it will send me a code to my cell. I have a new number. So now I don't know what to do. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,186 satisfied customers
I think outlook and Hotmail merged and I didn't know which
I think outlook and Hotmail merged and I didn't know which password ***** use. Microsoft asked me to fill out a new form, but I can't as I have memory loss and don't remember half the questions they w… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
I had been away from it for about 19 months while I served a
I had been away from it for about 19 months while I served a mission for my church. When I came back a few days ago, I couldn't remember my password ***** any previous passwords. I also can't remember… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have had the same email for as as i can remember
I have had the same email for as long as i can remember *******@yahoo.com my old password ***** ********** .I was asked to change it and stupidly i forgot to write it down,My other password ***** ****… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I'm trying to log into my email on my new laptop and cant
I'm trying to log into my email on my new laptop and cant remember my password. I'm logged in on my phone but my account has an old phone number so I cant unlock it using that. Tried pass codes but lo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I can't get into my account. I changed my email address today
I can't get into my account. I changed my email address today and ever since, the site keeps asking me for my credit card, which I didn't use in the first place to sign up. Can you help? My user name … read more
toughguy
toughguy
Master's Degree
210 satisfied customers
I am repeatedly (every 3-5 seconds) getting this message in
I am repeatedly (every 3-5 seconds) getting this message in Outlook for Mac OSX Mail could not be received at this time It comes up so frequently and then I can't do anything else until i type in a pa… read more
James K.
James K.
Consultant
1,585 satisfied customers
I havent received emails since 6/6/12. I cant remember how
I haven't received emails since 6/6/12. I can't remember how to get to my Macmail or web mail to see if emails are being held there. can you please help me?… read more
John-Engineer
John-Engineer
Software engg.
Bachelor's Degree
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x