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On my home computer, for some reason our msn.com email has…

Customer Question
On my home computer...

On my home computer, for some reason our msn.com email has not been receiving any @paulbunyan.net e-mails.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Using Outlook and have tried it on my work computer and my I phone with the same result

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I will have to check when I get home as I am at work at the moment. It seems strange we were receiving them until just the last few days, as far as we know.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, but maybe I should try from home instead so I can check antivirus settings on that machine

Submitted: 3 months ago.Category: Email
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Answered in 3 minutes by:
3/26/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 3 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,957
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 3 months ago

Are you able to send and receive emails to other addresses?

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Customer reply replied 3 months ago
others seem to be fine, at least those we are aware of.
Customer reply replied 3 months ago
I will need to wait until I am home to do this - can I log in to start the session again when I am at my home computer?
Email technician: Kamil Anwar, Exchange & Email Consultant replied 3 months ago

Okay let me know when you are at home

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Customer reply replied 3 months ago
Thank you, ***** ***** be a few hours.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 3 months ago

Okay

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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