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My son received an email from which I didn't send

Customer Question
My son received an...

My son received an email from which I didn't send

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No

Submitted: 5 months ago.Category: Email
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Answered in 1 minute by:
3/26/2018
Email technician: Sean S., Computer Support Specialist replied 5 months ago
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,373
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Email technician: Sean S., Computer Support Specialist replied 5 months ago

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well and we'll go from there. Thanks!

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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