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Yesterday morning I could get on my e-mail, then my husband
Yesterday morning I could get on my e-mail, then my husband tried his and Yesterday my husband couldn't get on his mail, but I could. Later after his was fixed then I couldn't get on mine. My daughter… read more
Harry
Harry
133 satisfied customers
I do not remember my e mail or password can you please help
I do not remember my e mail or password ***** you please help me or do I have to go buy a new computer ???? … read more
Cory
Cory
Vocational, Technical or Trade Scho
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I have changed my address and phone number and also because
I have changed my address and phone number and also because I have forgotten my Microsoft code I am unable to receive E mail, etc for***@******.***. Have made several attempts to recover but to no ava… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
I am trying to connect my husband's phone to his hotmail
I am trying to connect my husband's phone to his hotmail account. it needs a consent signed and cannot figure out how to do this. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
I can't get in, and I tried the pass word I thought I had,
I can't get in, and I tried the pass word I thought I had, but was not successful. The other e-mail available to me was my husband's, ***** *****. However, he passed away and I don't know his pass wor… read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
I am trying to remotely log into my e-mail account
I am trying to remotely log into my e-mail account (*****@******.***, but I keep getting shut out. … read more
Richard
Richard
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IT Manager, Consultant
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I set up mu gmail account using a cell number that was my
I set up mu gmail account using a cell number that was my company phone which was the only cell I had.(###) ###-#### I retired as of 12/31 and had to send the phone back to the company. They turned of… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Due to virus, geek squad wiped all my data for entry.
due to virus, geek squad wiped all my data for entry. currently I can not get into my e mail account because I can not remember the pass word. my member id is varnadola but that doesn't seem to help b… read more
Mr.Med
Mr.Med
1,340 satisfied customers
My husband and I have the same e mail address, we need to
My husband and I have the same e mail address, we need to have separate addresses for Ancestry, inc., I don t know how … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I use AOL mail and just got a notice that soon I won't be
I use AOL mail and just got a notice that soon I won't be able to check the status of my mail that I have sent to another AOL user. The notice said because of privacy. I wanted to send them a message.… read more
Specialist Sean S.
Specialist Sean S.
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919 satisfied customers
I would like to set up new e-mail account for my husband
I would like to set up new e-mail account for my husband .There are too many of the old ones and some are not his for some reason i would like to get rid of all of them and just have one account can y… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
1,074 satisfied customers
I think someone has gotten into my e-mail and I tried to
I think someone has gotten into my e-mail and I tried to check it out on the gmail website, but haven't made much progress. Could you please call me at(###) ###-####… read more
arsufi2002
arsufi2002
Bachelor's Degree
1,275 satisfied customers
All of a sudden, after years of use, the iPad is saying my
Hi. All of a sudden, after years of use, the iPad is saying my msn email password ***** ***** Email is working fine on Samsung s4 and pc. I tried deleting the account and reloading several times, as w… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My husband has not been a Facebook member…however yesterday
My husband has not been a Facebook member…however yesterday he attempted to go to a Facebook site to view public info. They asked him to fill out forms which he did using our e-mail address. He has no… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Hi my Name is XXXXX XXXXX problem is my husband can not get into
Hi my Name is XXXXX XXXXX problem is my husband can not get into his e-mail account. when I say don't know my password. contact info come up wrong. has my son Robert C. cell phone number and he passed… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
Hi,I have opened a new gmail account 2 days ago after having
Hi, I have opened a new gmail account 2 days ago after having my hotmail closed down ?why.My google account appeared to be fine but now all the emails i have recieved or sent have disappeared from all… read more
IT Miro
IT Miro
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Bachelor's Degree
686 satisfied customers
We have a Mac 0S X, and recently purchased an iPad. We have
We have a Mac 0S X, and recently purchased an iPad. We have had several problems, just one being how to get the correct "POP" number, or whatever it is to put on the iPad. I was told by Apple that you… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master's Degree
685 satisfied customers
I am suddenly losing e-mails from my inbox in Outlook. One
I am suddenly losing e-mails from my inbox in Outlook. One second it is there, then I look for it later and it is gone. They are not in the deleted box either. Some e-mails that I know friends sent me… read more
Douglas
Douglas
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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