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Customer Question
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I want to connect as i am a new member

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My machine is a Toshiba. there are several numbers

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My husbands e mail as it is his new plan ***@******.***

Submitted: 4 months ago.Category: Email
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Answered in 1 hour by:
3/26/2018
Email technician: Mike Taylor, Lead Technician and Owner replied 4 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
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Hi my name is ***** ***** welcome to Just Answer.... I will be the one helping you with your question today.

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Customer reply replied 4 months ago
I am having trouble with set up. I think I would be better going into the store with my computer.
Email technician: Mike Taylor, Lead Technician and Owner replied 4 months ago

Which part are you having issues with?

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Customer reply replied 4 months ago
we have paid for the system already with my husbands new computer . My computer should be included in the price. we are going to the store
Email technician: Mike Taylor, Lead Technician and Owner replied 4 months ago
Oh I see. No problem. I will send this to customer service for a refund. Please consider us in the future for your needs. Thankyou.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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