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My ex boyfriend has been hacking my email acts for along…

Customer Question
Hello my ex boyfriend...

Hello my ex boyfriend has been hacking my email acts for along time now I have many police reports and the financial crimes unit is also involved. I change my password ***** he changes them so I can’t get in to them. He removed my verified phone numbers

Technician's Assistant: Are you logged into your email account on any other devices?

Please help me

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can we block his IP address or his phone from accessing my stuff I’ve been going thru this since October I’m about to go get a restraining order against hom

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Hello
Answered in 1 hour by:
3/26/2018
Email technician: Jeevan DSouza,
 replied 4 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 172
Experience: Professor at DeVry University
Verified

Hello there! I amCustomerand I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.

If your ex-boyfriend has access to your password, verified phone numbers, and other info, it is difficult to cut his off from the account. I suggest creating a new account and transferring all your contacts there.

If this solves your problem, please give me a 5-star rating!

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Category: Email
Satisfied Customers: 172
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Experience: Professor at DeVry University

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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