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This answer was rated:

Can't send email. can receive email.. On aphone. message i…

Can't send email....

Can't send email. can receive email.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Cox

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On aphone. message i receive is "user nameor pw for***@******.*** is incorrect

Technician's Assistant: What troubleshooting have you tried?

Tried cox and verizon they sent me to you. Oh, I can aend email on my apple computer

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that's it

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Answered in 3 minutes by:
3/26/2018
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,180
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the phone you have the issue on?

Please let me know

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,180
Experience: Over 15 year experience in Email Systems and Programs
Verified
Richard and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
iphone 5 model me341ll/a

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Email Question
Customer reply replied 3 months ago
Please cancel my request.
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Richard
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,180
47,180 Satisfied Customers
Experience: Over 15 year experience in Email Systems and Programs

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