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My wife's tablet is asking for a Microsoft account before…

Customer Question
My wife's tablet is...

My wife's tablet is asking for a Microsoft account before she can get in. It has been working fine for the last year, what is the prob?

Technician's Assistant: When did you last change the password ***** passcode to your device?

Don't even know if she has one!

Technician's Assistant: Is there a Gmail address linked to your device?

Her gmail is***@******.***

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Don't think so

Submitted: 3 months ago.Category: Email
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Answered in 1 day by:
3/28/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,962
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 3 months ago
No thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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