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Email fine, I can't get to Drive App; the message I get is…

Customer Question
Email fine, I can't...

Email fine, I can't get to Drive App; the message I get is "Tap continue, sign in to billing information" It goes no where and if I can't fix that I can't begin driving again. Both my vehicles are reqistered and approved.....what do I do now???

Technician's Assistant: Are you logged into your email account on any other devices?

No No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Both

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I can think o

Submitted: 3 months ago.Category: Email
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Customer reply replied 3 months ago
Do I need to go to your office to get this fixed?
Customer reply replied 3 months ago
Are you workimg on my problem? It's been nearly 30 minutes and I haven't heard from you
Answered in 1 day by:
3/28/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,962
Experience: Email expert with over 5 years experience
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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