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This is a new account and I can’t send or receive personal…

Customer Question
This is a new...

This is a new account and I can’t send or receive personal emails

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Error. I don’t know how to fill in the smtp

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

If I knew what to ask.....

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
3/26/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which email program you are using for this?/

Please let me know

Thank you

Ask Your Own Email Question
Customer reply replied 3 months ago
Gmail
Email technician: Richard, Email Systems Specialist replied 3 months ago

Ok, but which program are you using to access Gmail with?

Ask Your Own Email Question
Customer reply replied 3 months ago
I just need help in filling out smtp, etc. this is a new account and I don’t feel I should be charged to set up this account
Email technician: Richard, Email Systems Specialist replied 3 months ago

Ok.. this is a paid service, if you do not wish to pay you will need to contact customer service for a refund.

Thank you

Ask Your Own Email Question
Customer reply replied 3 months ago
are you saying that google doesn’t care to offer assistance in helping set up a new account?
Email technician: Richard, Email Systems Specialist replied 3 months ago

This is Just Answer, not Google

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