Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Norma here, I had multiple emails from Microsoft that were…

Customer Question
Hi Norma here, I...

Hi Norma here, I had multiple emails from Microsoft that were Happy Birthday wishes to all these people I don't know. They all came back to me saying Undeliverable but I never sent them in the first place. Now I am blocked out of my emails due to this.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

On my laptop at home

Technician's Assistant: What troubleshooting have you tried?

Everything that is on the suspended now it tells me I have used my limit & try tomorrow I have not used my computer for a week until yesterday

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't think of anything

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/26/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,571
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 5 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Is there a way in settings that I can block my g mail
Is there a way in settings that I can block my g mail account to prevent sending mass/bulk emails? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I tried to send an email to multiple people and the email
I tried to send an email to multiple people and the email that I sent came back undeliverable. This has been happening for several weeks and I am not sure what to do. Please help. I need to get to get… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My email has been suspended. How do we clear up this
My email has been suspended. How do we clear up this difficulty? … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
Last night I added my new email to my phone 'Mail' app
Last night I added my new email to my phone 'Mail' app andthen I got a message from outlook saying they had tempraily suspended my account, but to verify my account they would send me a code to my pho… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
All the sudden I'm no longer receiving the emails from our
Hi - All the sudden I'm no longer receiving the emails from our school's PTA that are important. It started happening at the end of last week. The PTA email that is sending the emails is a gmail accou… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have Outlook Mail and Microsoft Outlook 10 accounts. Today
I have Outlook Mail and Microsoft Outlook 10 accounts. Today I tried on both accounts to send a group email and on the Outlook Mail account I received the message undeliverable and on the Microsoft Ou… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
To forward email to multiple people - the place I USED TO
to forward email to multiple people - the place I USED TO CLICK ON TO DO THAT HAS DISAPPEARED … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My e-mail has been suspended and I cannot receive text messages
my e-mail has been suspended and I cannot receive text messages on my phone, so I need to have it un suspended. ***@******.*** I sent multiple messages to inform people of my new e-mail address.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How can I increase the number of identical emails Outlook
How can I increase the number of identical emails Outlook will send to different persons before stopping. It currently stops after 20.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I use outlook 2013 mail linked by IMAP to my gmail account.
I use outlook 2013 mail linked by IMAP to my gmail account. (I use gsyncit to sync everything but email). This is a personal, not a business, account. Outlook is generating thousands of undeliverable … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I'm trying to send an email broadcast with a group email list
I'm trying to send an email broadcast with a group email list of 119 recipients. Twice now I've gotten this reponse 4.5.3 http://support.google.com/mail/bin/answer.py?answer=22839 tw12sm16710361vdb.19… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
nearly all sent emails are bouncing back to me as undeliverable,
nearly all sent emails are bouncing back to me as undeliverable, marked as Delivery to the following recipient failed permanently. Technical details of permanent failure: Google tried to deliver your … read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,009 satisfied customers
My email is: [email protected] In the last 2 weeks I have been
My email is:***@******.***. In the last 2 weeks I have been blocked from sending email in too many times. I get the message: you have reached your limit !! I'm using 66% of my 10 GB. Even when I want … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
my email service is not working it says that our email service
my email service is not working it says that our email service has been suspended- what due we due??… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I can't receive my email. All emails are being returned to
I can't receive my email. All emails are being returned to sender as undeliverable. This is probably the result of a hacker who hacked my address book and sent out a scam letter to everyone listed. Th… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
Having trouble with my yahoo account - emails people send me
Having trouble with my yahoo account - emails people send me are being returned as undeliverable. Never had this problem before. Also, getting inappropriate spam in my spam box and never had this prob… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Hi there, I sent an email from my Hotmail address on 30/3/12
Hi there, I sent an email from my Hotmail address on 30/3/12 to an address I use often. It was an important email and its lack of receipt has cost me a lot financially. I received no 'undeliverable' o… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Yesterday your agent switched the HP printer from using Outlook
Yesterday your agent switched the HP printer from using Outlook Express to Microsoft Outlook as the default sender of scanned documents. In using Outlook today the key that will send readdressed email… read more
John Iacono
John Iacono
Managing network engineer
Bachelor
265 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x