How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cant get into my mail. I am having a big problem getting

Customer Question

I cant get into my mail.
JA: Are you logged into your email account on any other devices?
Customer: no.
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: no.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I am having a big problem getting into my inbox.
Submitted: 7 months ago.
Category: Email
Expert:  UranMail replied 7 months ago.

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Expert:  UranMail replied 7 months ago.

Who is your email provider?
Do you use PC? If so, which version of Windows do you use, 7, 8, 10?

Expert:  UranMail replied 7 months ago.

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.