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I keep getting a box with server imap.gmail.com with my

Customer Question
I keep getting a...

I keep getting a box with server imap.gmail.com with my username and password ***** is correct but nothing happens. The box keeps returning. I have to keeep cancelling it and I am not receiving emails through outlook but can when I log directly to gmail

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Browser I am successful but not outlook That is when the box appears

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No I receive most of my emails through another address

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have another email address for the gundaroo music festival which is why I have a gmail address

Submitted: 3 months ago.Category: Email
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Answered in 1 minute by:
3/25/2018
Email technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 3 months ago

login at gmail.com go to this link and enable turn on less secure apps https://myaccount.google.com/lesssecureapps

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