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My mom's outlook account was hacked and whoever hacked it
My mom's outlook account was hacked and whoever hacked it changed all the info so we can not change the password ***** all the recovery emails have been changed. What do we do? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Note5 is broken; I have waited for the new Note9. I
My Note5 is broken; I have waited for the new Note9. I signed up for reservation, and now I am sure they sent my confirmation to my gmail address which I never use. I cannot remember the password ****… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My yahoo email has been hacked. i received an email in my
hi Pearl. My yahoo email has been hacked. i received an email in my junk box stating that they have my yahoo password ***** was correct. … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
113 satisfied customers
Sylvia here. I have forgotten my password and need to access
Hi! Sylvia here. I have forgotten my password ***** need to access a document I was sent. Tried to get verification code by e-mail, did but then when I went back to the document I wanted to open, said… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
There's nothing going on with my computer it's my Gmail my
There's nothing going on with my computer it's my Gmail my email account will not recognize my recovery email and my phone number it does send me Verification codes to them but when I use them it says… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My daughter used iPad changed email and password but now no
My daughter used iPad changed email and password ***** now no longer remembers her password ***** now I can't get in … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Who just noted a new spam method that appears I'm sending
I am Victor Kemp who just noted a new spam method that appears I'm sending emails/gmails to myself or to others' with the name”Me”! Please ensure that the above spam is not in my account(s)! … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
447 satisfied customers
The problem I have is that I have to change my wife's
The problem I have is that I have to change my wife's password ***** of a security alert from Google. Someone has hacked her password. Now to change the password, I can sign into the account with her … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
OUR COMPUTER WAS HACKED AND NOW I HAD TO CHANGE MY EMAIL
OUR COMPUTER WAS HACKED AND NOW I HAD TO CHANGE MY EMAIL ADDRESS AND PASSWORD. … read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
I am trying to remember my password with yahoo..just changed
I am trying to remember my password ***** yahoo..just changed my mobile phone number and email I do not have password … read more
David L
David L
Bachelor's Degree
5,327 satisfied customers
I forgot my password, when I tried to change it, it said it
I forgot my password, when I tried to change it, it said it would send it to my phone , the phone number was my daughters who is in another state. When I asked them to send to my g mail address, it wa… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I am trying to gain access to my Yahoo email account, but
I am trying to gain access to my Yahoo email account, but the verification code they are sending out goes to an old cell phone number that is no longer valid. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Both my computers got hacked, and lost the cookies. I tried
Both my computers got hacked, and lost the cookies. I tried ti sign in with my mail account signin, got on, but left for a minute and couldn't come baCK. |dO YOU NEED MYGMAIL ADDRESS AND VERIFICATION?… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
161 satisfied customers
My email account been compromised today and taken over. The
My email account been compromised today and taken over. The password ***** been changed as well as the email that you use for verification. I have had this email address for years... … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have been trying to get my email to come up but I guess I
I have been trying to get my email to come up but I guess I forgot my password. I would love to change my password ***** I can get into my email. How do I get it charged? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I cant remeber the last changed password; and all my
I cant remeber the last changed password; and all my recovery information has changed I created a new email, just to have a verification code sent it and that doesnt work Ive got to much attached to t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I,ve been trying to access my gmail account all day & I'm just
I,ve been trying to access my gmail account all day & I'm just running in circles. I've been using the right address & password ***** just keep getting told they are incorrect. I've tried your on-line… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,311 satisfied customers
I created a new google account a couple of days ago. Now I
I created a new google account a couple of days ago. Now I want to add other things to it. As part of the adding, it asks for my password XXXXX rejects it. So I click the Forgot my Password XXXXX go a… read more
Justin
Justin
Network Administrator
Associate Degree
2,129 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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