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My son forgot password and I tried open his account. We need
Hi my son forgot password ***** I tried open his account. We need your suppor regarding this issue pleas. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
My son lost his phone, can't remember his password. I have
My son lost his phone, can't remember his password. I have tried to recover the password ***** him but can't. He has email accounts at [email protected]@gmail.com and rikmagik at Microsoft outlook. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
805 satisfied customers
I forgot my Hotmail password and am unable to retrieve it or
Hi. I forgot my Hotmail password ***** am unable to retrieve it or change it because I have a new cell phone number. I cannot afford to lose my***@******.*** account. Please help me create a new passw… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
63 satisfied customers
I am unable to signin to my google account. It said that I
I am unable to signin to my google account. It said that I changed it , but after checking my password ***** setting, it still will not except the password ***** my file … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
254 satisfied customers
Your system says I forgot my password and as a result I have
Your system says I forgot my password ***** as a result I have been locked out of my account. In fact I have been locked out for a week now. Your system says it doesn't trust who I am so it will be se… read more
Harry
Harry
133 satisfied customers
My son is the one whose email has been taken over. His email
Hi there - my son is the one whose email has been taken over. His email was associated with his epic account for fortnite and somehow someone got that and has since changed the password ***** his gmai… read more
Harry
Harry
133 satisfied customers
I cannot get through recovery for my Gmail account. I can
I cannot get through recovery for my Gmail account … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I have problem with my father gmail account. Web browser,
web browser, but he open the account and put his cell number only as back up and now he lost his phone … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,525 satisfied customers
A few weeks ago my son Bouc ([email protected]) passed
A few weeks ago my son Ryan Bouc (*****@******.***) passed away. He lived in Georgia and I am his father Ron Bouc fro Columbus Nebraska. We would like to download any pictures he may have had on his e… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
My gmail was hacked about 4 months ago while I was sick I
My gmail was hacked about 4 months ago while I was sick I had someone else set up the account originally and I don't know security answers and the person who set it up doesn't either because it was do… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I moved recently, my computer was disconnected. My machine
My machine is a custom PWS Prime West Systems computer. My system is a MS 7 home prime (I think, I can't get this up on this screen). … read more
syseng
syseng
Information Systems Professional
Bachelor's Degree
8,167 satisfied customers
I could not access my email in Puerto Rico last year and
I could not access my email in Puerto Rico last year and thought it was a one-time problem. Last week in Chile, I again could not reach my email to read business matters. I signed onto a computer at a… read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
My father, Jack Hilker, died in 2013. Since then, we've not
My father, Jack Hilker, died in 2013. Since then, we've not been able to get his email working. My mom would like to get her gmail working. We don't know my dad's login or password ***** would like to… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,675 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
54 satisfied customers
we reset our son's tablet, but forgot to write down his email
we reset our son's tablet, but forgot to write down his email address. He doesn't recall it either. Can you help us locate his email address. We know it is [email protected]… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
My AOL email account has been compromised. Someone changed
My AOL email account has been compromised. Someone changed my security question, address, and changed the other two family members account. Now I am unable to change our password. AOL has the worst cu… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I believe I may have a virus since my son said he has been
I believe I may have a virus since my son said he has been getting weird emails from me. I thought I changed my password XXXXX correct the problem. Can you help me change my password XXXXX that I can … read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
I had my lap top formatted. I had been using hotmail. It
I had my lap top formatted. I had been using hotmail. It came back as live,com. I can't remember my old hotmail address. I have tried fo get a new address for 4 days now. I have tried every few hours.… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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