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Changed from aol to gmail. Web browser. My old account was…

Changed from aol to...

Changed from aol to gmail.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

My old account was***@******.*** which I closed. Now my address is***@******.***.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I was trying to change my sign in password ***** windows

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Answered in 27 minutes by:
3/25/2018
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Just to clarify, did you change the email address for your Windows account? If so, are you able to log on to your Windows account now?

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Customer reply replied 3 months ago
No. Forgot to change it.

So I assume you are locked out of your Windows account now? If so, are you running Windows 7, 8 or 10?

Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
Bryan and 87 other Email Specialists are ready to help you
Ask your own question now

OK, let's get started. Please open up the following website on your computer:

www.fastsupport.com/855820394

Follow the on-screen prompts to download and open/run the GoToAssist file, and click Yes when prompted to allow the remote connection. We will then be connected.

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Customer reply replied 3 months ago
I did not agree to remote access to my computer. So leave me alone

I received (and accepted) a request for remote service from your end earlier. Would you like me to process a refund instead?

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Customer reply replied 3 months ago
Refund. I'll be putting this site on Scam site.

Glad to hear that. Now, please get off the site and stop wasting our time here.

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And get the refund processed on your own.

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Bryan
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
13,092 Satisfied Customers
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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