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I am using Works 8 and want to put one of my document files…

Customer Question
I am using Works...

I am using Works 8 and want to put one of my document files into an email on gmail. I am totally stupid and frustrated. Can you help me?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Well its not a phone or tablet so it must be a web browser. What is that. Yes, I am that stupid.

Technician's Assistant: The Email Technician will be able to walk you through that. What troubleshooting have you tried?

When I had the email addressed, I went to the insert icon and it asked something about a drive. I am sorry, I don't even know what a drive is.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just, please, understand I am so frustrated and feel so stupid. Try to help me, please.

Submitted: 4 months ago.Category: Email
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Answered in 6 minutes by:
3/25/2018
Email technician: Bryan, Computer Support Specialist replied 4 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 4 months ago

Just to clarify, are you using a Windows or a Mac computer?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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