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I have a new computer and I can't get my old face book page…

Customer Question
I have a new...

I have a new computer and I can't get my old face book page or my gmails

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Good connection

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Its a apple I was to believe that that couldn't happen, I'm 65 so I'm not hip to this stuff

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

And my old face book page

Submitted: 5 months ago.Category: Email
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Answered in 1 hour by:
3/25/2018
Email technician: Jeevan DSouza,
 replied 5 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 181
Experience: Professor at DeVry University
Verified

Hello there! I amCustomerand I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.

To access facebook, please open a web browser and go to facebook.com. To check gmail emails go to www.gmail.com. You will need to remember your logins and passwords

If this solves your problem, please give me a 5-star rating!

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Jeevan DSouza
Jeevan DSouza
Jeevan DSouza
Category: Email
Satisfied Customers: 181
181 Satisfied Customers
Experience: Professor at DeVry University

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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