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I was told to change my password. I did and now I cannot…

Customer Question
I was told to...

I was told to change my password. I did and now I cannot post or get new posts.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
3/25/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago

Did you sign in with the new password?

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Customer reply replied 4 months ago
Not yet
Customer reply replied 4 months ago
No
Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago

Can we do a remote session so i can fix this for you?

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Customer reply replied 4 months ago
I have changed bmy mind. Please refund my money. Thank you
Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago

You can request cancellation by calling 1(###) ###-####/p>

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Category: Email
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Jess M.

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2,556 satisfied customers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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