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I can open my e-mail on my i-pad but not on my computer?

Customer Question
I can open my...

I can open my e-mail on my i-pad but not on my computer?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Usually through a web browser

Technician's Assistant: What troubleshooting have you tried?

Only you. I don't know what else to do - I'm 83 years of age.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Can't think of anything at this stage, thank you.

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
3/25/2018
Email technician: Moses C,
 replied 3 months ago
Moses C
Category: Email
Satisfied Customers: 946
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.

what email is not opening on web browser on the computer?

Ask Your Own Email Question
Customer reply replied 3 months ago
I can't open any of them on my computer, but I can on my i-pad?
Email technician: Moses C,
 replied 3 months ago

what is the email you are having problem opening it on a computer?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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