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It's all my products....I have tried to get help already…

Customer Question
It's all my products....I...

It's all my products....I have tried to get help already today and did WHAT I was told but still not able to sign in or use Google e-mail, account, or Google Pay

Technician's Assistant: JustAnswer requires a modest payment. You'll see the amount on the next page. It's way less expensive than face-to-face would cost. And you're covered by our 100% satisfaction guarantee.

Already tried....nothing happened

Technician's Assistant: Are you logged into your email account on any other devices?

I can't Log Into Any device

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

YES but wouldn't work

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I Need to fix my Sigh

Submitted: 3 months ago.Category: Email
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Customer reply replied 3 months ago
I "CAN'T" Recieve E-mails because I forgot my Password!!!! That's why this whole mess happened!!!!! So PLEASE CALL(###) ###-#### WITH A WAY TO FIX THE WHOLE MESS!! I REALLY NEED TO ACCESS E-MAIL AND GOOGLE PAY.
Customer reply replied 3 months ago
PLEASE ASAP....I have been waiting for about an hour
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 days by:
3/27/2018
Email technician: Jeevan DSouza,
 replied 3 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 157
Experience: Professor at DeVry University
Verified

Hello there! I am TechGuy007 and I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.

If you do not remember your password, you will have to reset it. Click here to reset your password ***** follow the steps. You can keep clicking "Try another method" until you can enter information you know.

If this solves your problem, please give me a 5-star rating!

Ask Your Own Email Question
Customer reply replied 3 months ago
You didn't read my problem.....that wouldn't work!!!!!! I finally remember the password ***** you didn't help at all.....Also, I accedently signed up for full service........I want a refund of the 30 something $$ that I was charged (accedently)......PLEASE respond ASAP
Email technician: Jeevan DSouza,
 replied 3 months ago

Please contact JA support and they will handle your refund.

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Jeevan DSouza
Jeevan DSouza
Jeevan DSouza
Category: Email
Satisfied Customers: 157
157 Satisfied Customers
Experience: Professor at DeVry University

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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