Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

It has a capital letter to start andvwhen I try tonput it in…

Customer Question
It has a capital...

It has a capital letter to start andvwhen I try tonput it in it say,s it wontaccept it

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I wont togo back to my old e mail address witch was rghathaway at bigpond.com

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my lap top

Technician's Assistant: What troubleshooting have you tried?

I am not very good at the computer

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 day by:
3/26/2018
Email technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,812
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> it has a capital letter to start andvwhen I try tonput it in it say

It sounds normal for most operating systems or apps of today.

However, can you please upload a screenshot of the problem to best explain or describe the issue or your concern. Thanks.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't set up my windows live e mail on my new lap
I can't set up my windows live e mail on my new lap top...live mail is asking for my password,and I forget what it is, and since signing up my e mail address is changed so trying to change my password… read more
bbao
bbao
IT Consultant
1,812 satisfied customers
I am unable to get on it. yahoo says they don't reconise me.
I am unable to get on it. yahoo says they don't reconise me … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Sense yahoo has changed, I have not been able to receive my
sense yahoo has changed, I have not been able to receive my emails, which has cost me a bunch of money in a lost account. What is going on why is it so hard to sign in? It always takes an hour for me … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
993 satisfied customers
Have a new lap top computer and cannot access e-mail. have
Have a new lap top computer and cannot access e-mail. have e-mail address through Verizon.***@******.*** … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Outlook Web app has stopped sending and receiving e-mails on
Outlook Web app has stopped sending and receiving e-mails on both Mac and iphone e-mail address is***@******.*** Server is me-au.server-secure.com Domain is exchange Personal e-mail through big pond i… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My g mail and Google is sat on my phone when I give my gmai
My g mail and Google is sat on my phone when I give my gmai it states it wrong and some where I seen that i was using a wrong account all pictures is so important to lasers please help… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
My email account is frozen. I cannot delete or get mail. I
My email account is frozen. I cannot delete or get mail. I get a message that says I have another account open. I do not know what or when this was created or if it was… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Apparently the Google e-mail was updated yesterday and I am
Apparently the Google e-mail was updated yesterday and I am not able to open my old e-mail *****@******.*** THE MESSAGE SAYS MY PASSWORD ***** ***** THE INSTRUCTIONS ON RECOVERY SUGGESTED OPENING A NE… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
The new yahoo format stinks - somehow the size of the letters
The new yahoo format stinks - somehow the size of the letters increase each time I use the enter to skip a line or go to the next paragraph so the email looks crazy , with huge letters , How do I chan… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My old lap top with windows live died, i bought a new one
my old lap top with windows live died, i bought a new one with Windows 8. I set up the Windows live email from essentials. Is there anyway i can pull my original windows 7 emails and folders to my new… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I just got a Nextbook Android Tablet and I am having difficulty
I just got a Nextbook Android Tablet and I am having difficulty in setting up my email.It is asking for server and port numbers.what do I do.? It only gave me 3 options POPe IMAP EXCHANGE. Are any of … read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
Due to computer problem had to reload my windows 7 now I am
Due to computer problem had to reload my windows 7 now I am trying to reload windows live mail but cannot remember password, submitted as much info to microsoft to get p/w reset but they say they cann… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
how to disable link of computer to g mail. I took over my son
how to disable link of computer to g mail. I took over my son s lap top if i click on a e mail link in a web sit it bounces back to his and not my g mail account.… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
I went from dial up system to a high speed system and cant
I went from dial up system to a high speed system and cant enter my e-mails... What procedure do I need to take to fix this? a box keeps asking for my e-mail address and password, I have tried both th… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Can you help me please. i am not sure about my pass word? my
Can you help me please. i am not sure about my pass word ? my e-mail address is ***@******.*** It is a name (which i remember) followed by some letters. My question is this... is the name in caps or s… read more
AssistYouNow
AssistYouNow
257 satisfied customers
This is the 2nd day that I've been trying to access my
This is the 2nd day that I've been trying to access my google email account. I had forgot my newest password. I thought it was "XXXXXX " as of 8 or nine days ago. Google is the one who told me to chan… read more
Danielle-Moderator
Danielle-Moderator
5 satisfied customers
I NEED SOME HELP ON 6 WEEKS HOLIDAY AND WILL NEED TO OPEN MY
I NEED SOME HELP I AM GOING ON 6 WEEKS HOLIDAY AND WILL NEED TO OPEN MY E MAILS WHILE I AM OVERSEAS I AM TOLD I WILL NEED MY PASS WORD WHICH IS APP 4 YEARS OLD TO OPEN MY MAIL BOX ON SOMBODY ELSES COM… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
My computer crashed so I bought a new one. The old one had
My computer crashed so I bought a new one. The old one had Windows XL the new one has Microsoft 7. I used to use Outlook Express for e-mail but can't use with Microsoft 7. I lost all my e-mail address… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x