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I don’t remember my user I’d and password... I didn’t write…

Customer Question
I don’t remember my...

I don’t remember my user I’d and password... I didn’t write it down... I can’t download anything.. can you please help me?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone number? ... you mean my cellphone number?

Submitted: 3 months ago.Category: Email
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Answered in 4 hours by:
3/25/2018
Email technician: Russell H., Computer Support Specialist replied 3 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,774
Experience: Proud to have been getting computer technicalities into working order since 1988.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer or Apple question.

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Email technician: Russell H., Computer Support Specialist replied 3 months ago

If your Apple device, or esp. if your iPad, is requiring that you log in to it, then you need to recover your Apple ID (- and if it is some other user ID and password ***** you need, let me know in Reply: where you are, in what computer, trying to sign in to what, and I will advise you as to what to do in those circumstances....).

To recover your Apple ID:

1.

To recover first your Apple ID, then its password ***** go to this page:

https://iforgot.apple.com/appleid#!&section=appleid

and follow the process it recommends, to recover your Apple ID.

2.
Then with your Apple ID, you go to this page and follow its process, to recover your Apple ID's password:

https://iforgot.apple.com/password/verify/appleid

and enter your Apple ID there, and then click on 'Continue'.

(This may be done on any computer or smart device with internet and web page access.)
- If this answers your question, please rate my answer, using the five-star interface at the top of the JustAnswer.com question page. A five-star rating would be appreciated!
(If you need more info, or have any comments, use Reply To Expert to respond.)
Thanks.

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Russell H.
Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 12,774
12,774 Satisfied Customers
Experience: Proud to have been getting computer technicalities into working order since 1988.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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